Privacy Policy

Rare Teas is committed to protecting your privacy while providing you with a high quality and secure online experience. You can use our Web site without providing any personal information. However, we will require you to submit personal information if you wish to place an order. This statement of privacy explains what data we collect and how we use it in those situations. If we change this policy, we will post those changes on this page. Please review it if our home page carries a notice that the Privacy Policy has changed or you receive an email from us to that effect. If you have any questions or feedback related to our Privacy Policy, please email us at

Collecting your Personal Information

Rare Teas is as concerned as you are about the privacy of any personal information you may provide to it through this Website. We will ask you when we need information that identifies you (personal information) or allows us to contact you. Generally, this information is requested when you place an order with us or you have contacted us with a question or request information. The personal information collected by Rare Teas may include:

  • Your email address
  • Required to reply to queries, provide requested information and keep you informed of the progress of or any problem with an order placed with us.

  • Your physical address
  • Required to deliver goods you have ordered or to write to you if we need to contact you and we have not been able to do so via phone or email.

  • Your phone number
  • Required to reply to queries, provide requested information and keep you informed of the progress of or any problem with an order placed with us.

  • Your payment card details
  • We only accept online payment through PayPal (you do not need a Paypal account) so do not have access to any of your credit/debit card details.

Personal Identification

We make no effort to personally identify users of our site unless they initiate contact with us by filling out one of the forms on the site. No identifying data is disclosed to any third party for any purpose unless required by law. Data that we collect is used only for aggregate, anonymous server administration, and log analysis. The previous statement applies to general, anonymous interactions with the Rare Teas Web servers. It does not apply to e-mail sent to Rare Teas staff or any information submitted involving special offers, downloads, or Web requests.

Use of Google Analytics etc.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Use of Cookies

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

This website uses cookies to keep track of where you are in a transaction with the web server. This is transient information and is normally deleted at the end of a session or after a certain period of time.

Use of Your Personal Information

Anonymous information collected by Rare Teas web servers is used for general Web site analysis (see previous paragraph). On occasion, the information may be used to improve security measures. Any personal information submitted is used for its intended purpose only. No personal information collected on the Rare Teas Web site is disclosed to any third party for any purpose other than to allow the fulfillment of an order, unless required by law.

Security of Your Personal Information

Rare Teas strictly protects the security of your personal information. We carefully protect, to the best of our ability, your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared with any outside entity without your permission, except as explained above.

Linked External Websites

Rare Teas may provide links to other sites which it considers may be of interest to its visitors. The privacy policies of these linked sites are the responsibility of those linked site and Rare Teas has no control or influence over their policies. Please check the policies of each site you visit for specific information. Rare Teas disclaims all liability for any and all results of you following such links and your use of such websites.